Maze

Maze for the grocery industry

Maze is partnering with over 3,200 grocery stores, from brands like REMA 1000, Netto and Albert, to grow their basket size and create repeat customers

Use Maze for a number of positive effects:

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Enhance staff retention

Support your frontline staff in feeling better and your company will reap the rewards. Increase staff retention, lower your hiring costs and enjoy friendlier and more motivated staff, simply by investing more into wellbeing.  

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Increase basket sizes

Through daily feedback and kudos, your staff gets energized and more motivated to create positive customer interactions. Customers can then feel safe asking questions, find what they’re looking for, and be inspired to try something new. 

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Get returning customers

Even though location is the most important factor when customers choose their store, customer service is the second determining factor. Satisfy your customers and they will keep coming back to your store for years to come. 

Some of our customers:

Success stories

With over 90 000 users globally, Maze is helping stores all over to release the underlying potential among their staff and get repeat customers. Learn how they do it. 

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The Maze App

A tool for behaviour change

Make behaviour change a fun and engaging process by using Maze as a daily training app for your frontline staff. Managers can set focus areas for individual stores and track their improvement over time. Then they can use concrete feedback to increase engagement and energise the staff, making them better at their jobs.

Create loyal customers

By offering better and better customer experiences, your customers want to keep coming back for more. Satisfied customers tend to spend more, return time and again, and recommend you to others.

Focus on your needs

Let managers set goals for each individual store, and follow-up to see they’re heading the right direction. Learn from other stores to make sure each decision is the right one.

Plan the right activities

What exact skills does your employees need to improve? How are the best performing stores doing it? Deepen your knowledge and give your managers the tools they need to improve the frontline staff and increase conversions.

Engage your staff

By using gamification, positive feedback and a continuous improvement loop, your employees will be more engaged, and have more fun at work. When your staff is engaged, the positive energy will translate to your customers.

Get the latest Insights from Maze

Learn strategies and examples of how to grow your retail stores through a culture of behaviour change. 

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Get started in only 4 weeks

Curious to try Maze? You can get started and use it for yourself in only 4 weeks. The process is very simple: