Over 90 000 use Maze daily

Unlock the Superpowers of your store teams

The Maze App gives your store teams unique insights and recommendations for each individual store, which enables them to increase basket sizes and conversion rates, improve staff retention and create repeat customers.

Drive better results for your business and your people

Maze helps frontline teams focus on what matters most. By turning continuous customer feedback into clear, actionable insights, Maze helps you create better customer experiences, increase sales, and build a workplace where employees feel engaged, valued, and motivated to stay.

Higher conversions and increased basket value

Thanks to daily feedback from real customers on each store’s chosen focus areas, your staff gets more aware and will think and talk about what matters most to get results. This improved focus always improve sales results.

Get repeat customers through great customer experiences

Through Maze your frontline staff can learn how to create happy customers who come back and spend more money. When allowing your team to grow and feel good, this becomes a guaranteed side effect, and your customers will keep coming back for years to come.

Increase staff wellbeing and retention

Through Maze your staff see that their contribution matters. Maze tells them what they need to do to contribute and makes their workday more engaging and fun. Allow increased staff retention and reduced hiring to become the new norm.

Trusted by industry leaders from all around the world

Examples of industries
we work in

Maze is built for retail as a whole. A few industries have their own page simply because we’ve worked in them for many years — but the method is identical wherever staff meet customers face to face.

Don’t see your segment?

Maze is built for retail as a whole. A few industries have their own page simply because we’ve worked in them for many years — but the method is identical wherever staff meet customers face to face.

Learn from our customers success!

Expert Ireland

“I do think Maze is helping us build our customer base, increase customer satisfaction and guarantee repeat customers.”

— Ken Glynn Store Manager at Expert Ireland
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Power Norway

“Almost all of our employees use the Maze app all the time. The app creates a culture where selling is fun, and a strong culture is clearly invincible.”

— Jon Lyngra COO at Power Norway
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REISS

“I would go so far as to say it's the most engaging app or new platform that we've launched during my time at REISS.”

— Luci Vardy Global Retail Director at REISS
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Nille

“I am pleasantly surprised by the positive results we have had, and how quickly we achieved them.”

— Kjersti Hobøl CEO of Nille
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Barnas Hus

“Thanks to Maze, we’ve been able to create a goal and take the right actions to reach it”

— Sebastian Lann Retail Director
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Co-op East of England

“It's brilliant, so easy to use. We can quickly get insights and focus on strategic improvements”

— Ronnie Curbishley Data scientist at Co-op East of England
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APOTEKEREN 

“Since we get data and comments in real time, this suddenly becomes here-and-now-knowledge, which makes it easier to adjust accordingly.”

— Helle Steen Sørensen Pharmacist at Herning Østergades Apotek
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Brilleland

“When I see the behaviour measured in Maze being at a high level, I know that around the next corner we have the commercial results.”

— Kjetil Engen Managing Director, Brilleland
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Anton Sport

“It’s crucial that store employees have the opportunity to do what’s necessary. Maze has given them increased pride, and it generates genuine enthusiasm.”

— Steve Green Regional Manager, Anton Sport
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Panduro

“Logging in and seeing good feedback from customers and forwarding it to the store managers, that absolutely fills me with joy.”

— Christina Breilev Area Manager, Panduro
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Why Maze

Learn from our customers success!

A tool for behaviour change

Use Maze as a daily training app for your frontline staff, where they can receive feedback, encourage each other to improve their behaviour and increase the sales numbers. 

Don’t believe us? Trust the numbers.

  • +82%

    More likely to buy again

    When a service interaction gives customers real value, they buy more or come back instead of switching to a competitor.

  • +31%

    More spent by returning customers

    Returning customers spend more than new ones, and they are 50% more likely to try a new product.

Results from stores like yours

With over 90 000 users globally, Maze helps stores release the potential in their staff and win repeat customers. Here’s how three chains did it.
Change butikk
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Why are customers coming back to your store?

Each dot is one of 100 returning customers.

  • 45% Prior positive in-store experience
  • 36% Location
  • 12% Other
  • 7% Advertising and promotions

Get the latest Insights from Maze

Learn strategies and examples of how to grow your retail stores through a culture of behaviour change. 

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Engaging Sales Interaction Experience in a Modern Appliance Retail Store Setting Today
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Get started in only 4 weeks

Curious to try Maze? You can get started and use it for yourself in only 4 weeks. The process is very simple: