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Stranger than Fiction
As we approach the end of yet another unpredictable year and look ahead to 2023, one thing that 2022 has taught us is that the future is stranger than fiction.
Prior positive in-store experience is now the biggest factor on footfall to your store in all retail segments.
Increase the number of customers that are offered purchase advice with up to 50% with the same staffing.
What would the effect be if each customer purchased 1-2 more items each visit to your store? That’s something Maze’s customers have accomplished.
Maze is the missing piece of the puzzle in achieving perfect in-store customer experience. Change can be difficult, whether it’s about increasing sales, becoming a better listener or developing new habits.
By combining scientific approaches to customer engagement with direct feedback from real customers, the Maze app for daily training creates new better habits for retail staff.
The app gamifies and rewards the areas of improvement you’ve chosen to focus on. It’s fun to use and creates measurable effects.
Maze integrates seamlessly to your existing loyalty program and with our easy onboarding you’re soon up and running. Exactly as with our other +90 000 users!
Maze uses AI to propose, measure and follow up each store and its staff’s improvements over time.
Not satisfied with their existing customer insight approaches, Specsavers worked with Maze on a worldwide project taking in over 2,000 stores.
Read moreKappAhl in Krokstadelva, Norway, is now scoring higher in their face-to-face customer interactions…
Continuous feedback from customers directly to each store has produced results…
As we approach the end of yet another unpredictable year and look ahead to 2023, one thing that 2022 has taught us is that the future is stranger than fiction.
How does it feel when you score a goal and the crowd at Wembley roar in celebration?
Technology is changing society. How we work, socialise and shop is evolving. There is no aspect of our existence which isn’t becoming more digital. And the retail industry is at the epicentre of this global transformation.