Maze in Retail

Retail chains like Power and Akademibokhandeln are experiencing happy, returning customers when using Maze.

Some of our retail customers:

Use Maze for a number of positive effects

Increase conversion rates

Daily feedback allows your staff to learn what works and what doesn’t. Use Maze as a training app, where employees can set focus areas and build behaviours that drive conversions.

Get repeat customers

Receive direct feedback from customers, allowing your teams to make necessary adjustments quickly. Make every customer experience a good one and turn regular customers into lifelong ambassadors.

Unlock your teams superpowers

Eliminate potential variations in customer experience between shops by understanding what the best teams do differently. Share experiences, ideas and advice between all the shops to make sure everyone develops and feels good in their work performance.

Learn from our customers success!

Expert Ireland

“I do think Maze is helping us build our customer base, increase customer satisfaction and guarantee repeat customers.”

— Ken Glynn Store Manager at Expert Ireland
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Power Norway

“Almost all of our employees use the Maze app all the time. The app creates a culture where selling is fun, and a strong culture is clearly invincible.”

— Jon Lyngra COO at Power Norway
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Barnas Hus

“Thanks to Maze, we’ve been able to create a goal and take the right actions to reach it”

— Sebastian Lann Retail Director
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Panduro

“Logging in and seeing good feedback from customers and forwarding it to the store managers, that absolutely fills me with joy.”

— Christina Breilev Area Manager, Panduro
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Fargerike

“It’s a solution that just works, and that is extremely important for a retailer.”

— Stine Solheim CEO, Fargerike
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Kvik

“Maze gives us a chance. Without the tool, we wouldn’t know.”

— Ivar Kummervold Franchise Holder, Kvik
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Marbodal

“It’s not a monitoring tool device, but rather a tool for daily training, to develop yourself and your store.”

— Stefan Cervin Head of Sales Academies Local Jewel Brands, Nobia
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Byggmakker

“Maze has created a training culture at our stores, we love competing and embrace rankings. It forces us to be more on our toes.”

— Erik Ilestad Category and Purchasing Director, Byggmakker
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Hageland

“When we use the tool in a useful way, it creates value for us. Maze sends us reminders of what works and what doesn’t, which is helpful.”

— Geir Mellingen Store Manager, Hageland
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Möbelringen

“Maze makes us sharper. We keep feedback in the back of our heads constantly, which has made it possible to raise the ambassador rank higher.”

— Linda Sørebø Store Manager, Möbelringen

A tool for behaviour change

Make behaviour change a fun and engaging process by using Maze as a daily training app for your frontline staff. Managers can set focus areas for individual stores and track their improvement over time. Then they can use concrete feedback to increase engagement and energise the staff, making them better at their jobs.

Create loyal customers

By offering better and better customer experiences, your customers want to keep coming back for more. Satisfied customers tend to spend more, return time and again, and recommend you to others.

Focus on your needs

Let managers set goals for each individual store, and follow-up to see they’re heading the right direction. Learn from other stores to make sure each decision is the right one.

Plan the right activities

What exact skills does your employees need to improve? How are the best performing stores doing it? Deepen your knowledge and give your managers the tools they need to improve the frontline staff and increase conversions.

Engage your staff

By using gamification, positive feedback and a continuous improvement loop, your employees will be more engaged, and have more fun at work. When your staff is engaged, the positive energy will translate to your customers.

Get the latest Insights from Maze

Learn strategies and examples of how to grow your retail stores through a culture of behaviour change. 

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Get started in only 4 weeks

Curious to try Maze? You can get started and use it for yourself in only 4 weeks. The process is very simple: