Maze delivers results every day: Daily use of the Maze app leads to higher conversion rates, more engaged employees, increased basket sizes, and stronger customer loyalty.
"It was the only platform that truly got to the root of our customers’ feedback and in-store experience."
Global Retail Director at REISS
We spent the past 20 years refining our solution to this frustrating puzzle. The thing is, there’s no such thing as a one-size-fits-all strategy. Every store is different and performs best when it focuses on what matters most to them. But don’t worry, with the right local insights and guidance, each store can improve in its own way. And when that happens, performance gaps don’t stand a chance.
Thanks to daily feedback and coaching in the Maze app, employees know exactly what they need to change or improve to perform at a high level in their customer interactions. And when a salesperson is engaged, motivated and learns the right behaviours, the conversion rates increase.
The Maze app is fun! Thanks to gamification and positive reinforcement, using Maze feels energizing instead of feeling like a chore. Employees love to use Maze to learn from customer feedback and understand which behaviours lead to the best impact. This creates meaning and motivation, since they get seen by their managers and feel like their work matters.
The Maze app helps every store perform at its best by using real feedback and local, actionable insights from customers. Instead of applying the same strategy everywhere, each store gets the input it needs to focus on what matters most. With tailored recommendations in hand, every store can improve staff behaviours, and the variation gap gets eliminated.
Customers want guidance, support and helpful advice, delivered in a way that feels enjoyable and personal. With Maze, every team member understands what their local customers are looking for and can use the app’s tailored recommendations to improve their behaviours and create positive, memorable experiences every time.
With Maze in your pocket, it’s like having three top performers on every store team (without spending the money to hire three employees): The Analyst, the Coach and the Motivator. Together, they help your stores reach their goals faster, boost team engagement, and improve customer experience where it matters most.
”I do think Maze is helping us build our customer base, increase customer satisfaction and guarantee repeat customers."
Store Manager at Expert Ireland
”Almost all of our employees use the Maze app all the time. The app creates a culture where selling is fun, and a strong culture is clearly invincible.”
COO at Power Norway
”I would go so far as to say it’s the most engaging app or new platform that we’ve launched during my time at REISS.”
Global Retail Director at REISS
”Maze has been the key to the good numbers we have for articles per customer, average purchase, and hit rate, measured against last year.”
Head of Retail Manager at Polarn O. Pyret
"I am pleasantly surprised by the positive results we have had, and how quickly we achieved them"
CEO of Nille
"It´s brilliant, so easy to use. We can quickly get insights and focus on strategic improvements"
Data scientist at Co-op East of England
Take full control of your store performance and create incredible customer experiences, right away!
Meet our team and discover why top retailers use Maze daily. In just 30 minutes, we will:
