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Maze sends out a survey through e-mail or sms after a customer have made a purchase in the store. The survey only takes a few minutes to answer and all we need to reach them is their name and e-mail, or phone number. We usually get access to the store's members, and from there, we get the contact information we need. 

Our Maze users are constantly telling us of their successes thanks to Maze. Here are some examples: 

• Gina Tricot saw a 170% increase in their NPS during their first 3 years as Maze users 
• Akademibokhandeln increased customer loyalty with 17% 
• Fargerike noticed that their stores using Maze actually had an increase of 3.9% points in basket size than the stores not using it. 

"Maze has been the key to the good numbers we have for articles per customer, average purchase, and hit rate, measured against last year "

Kim Lundvall, Head of Retail Manager at Polarn O. Pyret 

Well, consider what happens if you keep delivering mediocre customer experiences, or what happens if your conversion rate starts dropping? Maze helps you start a snowball effect, where you engage and educate your employees, and unlock their inner superpowers. This leads to better customer experiences, which creates higher conversion rates, repeat customers and a growing revenue. 

We understand if you feel like you want to try Maze before you make a decision. Since we want you to fully understand Maze and how to use it before you dive in, we cannot offer an individual trial, but we can instead offer a free demo and consultation. 

During this first meeting, you’ll be able to look inside the platform, ask any questions you want and learn exactly how Maze can help you engage your frontline staff, enhance your customer experiences and increase conversion rates. 

Book a free demo and consultation here. 

Curious how others have gotten quick results through Maze? Learn how Polarn o Pyret increased their hit rate here.