Resources
Maze helps you create more satisfied customers and increase conversion in your stores
Insights
Read about the latest news and insights from the world of retail.
Customer Stories
Curious if Maze is the right choice for your company? Learn how other big retailers are using Maze to increase revenue, engage their frontline staff and improve staff retention.
Maze in media
Access all articles in media that feature Maze, and several of our successful customers.
FAQ
We’ve gathered the most common questions, and our answers, in one place.
Event & Webinar
A glimpse into our Maze calendar, where you can watch our recorded webinars, and see our upcoming plans and how you can meet and interact with us.
Get the latest Insights from Maze
Upcoming webinars & events
Norwegian Retail Innovation Summit
Maximize your retail revenue: The connection between employee engagement and profit
Frequently asked questions
Maze sends out a survey through e-mail or sms after a customer have made a purchase in the store. The survey only takes a few minutes to answer and all we need to reach them is their name and e-mail, or phone number. We usually get access to the store's members, and from there, we get the contact information we need.
Our Maze users are constantly telling us of their successes thanks to Maze. Here are some examples:
- Gina Tricot saw a 170% increase in their NPS during their first 3 years as Maze users
- Akademibokhandeln increased customer loyalty with 17%
- Fargerike noticed that their stores using Maze actually had an increase of 3.9% points in basket size than the stores not using it.
"Maze has been the key to the good numbers we have for articles per customer, average purchase, and hit rate, measured against last year "
Kim Lundvall, Head of Retail Manager at Polarn O. Pyret
Well, consider what happens if you keep delivering mediocre customer experiences, or what happens if your conversion rate starts dropping? Maze helps you start a snowball effect, where you engage and educate your employees, and unlock their inner superpowers. This leads to better customer experiences, which creates higher conversion rates, repeat customers and a growing revenue.
We understand if you feel like you want to try Maze before you make a decision. Since we want you to fully understand Maze and how to use it before you dive in, we cannot offer an individual trial, but we can instead offer a free demo and consultation.
During this first meeting, you’ll be able to look inside the platform, ask any questions you want and learn exactly how Maze can help you engage your frontline staff, enhance your customer experiences and increase conversion rates.
Book a free demo and consultation here.
Curious how others have gotten quick results through Maze? Learn how Polarn o Pyret increased their hit rate here.
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Stay updated with the latest from Maze. We share our latest insights, statistics and learnings from the world of retail – always to support you in engaging your frontline staff, increasing your revenue and improving your staff retention.