Let’s kick off the week together!

Retail starts with people. At this exclusive NRF kickoff event, we’ll talk about how in-store experiences, team engagement, and customer interaction play a central role in retail success today. You’ll hear directly from Sunglass Hut about how they empower store teams, improve their service, and stay connected to customer needs across thousands of stores worldwide. 

And as everyone arrives in New York for NRF, why not start with something a bit more personal. A chance to meet familiar faces, make new connections, and talk openly about what’s working (and what’s not) in retail today. 

Expect engaging conversations, drinks, snacks and plenty of inspiration to carry with you into the big show. 

What we’ll cover during the evening: 

  • How Sunglass Hut creates meaningful, consistent in-store customer experiences
  • Why team engagement is key to stronger service and brand expression
  • The importance of feedback and behavioural insights in daily store operations
  • What works (and what doesn’t) when scaling retail experiences globally
  • How Maze helps retailers drive performance through daily insights
  • And much more! 

 

Our inspiring hosts