Maze 2.0 - Our biggest update ever!
Our mission has always been to use customer feedback to improve behaviours and create better customer experiences in retail stores, since this is what differentiates successful retail chains. Now, we’re merging Maze Intelligence with norse mythology to create an app experience where retailers….
But.. what is Maze, exactly?
A tool for behaviour change
Maze is a daily training app where the frontline staff get local feedback for each store, set goals and encourage each other to improve. Inside, the AI-Assistant Mímir will turn the collected customer feedback into actionable insights and recommendations for each individual store, and your data remains as secure as always.
Make the Maze app a part of your culture and make sure the managers use it to increase engagement, energize their store teams and help them focus on what matters most for your customers and your company.
And now, let us the most exciting part of our update..
Meet Mímir, your norse assistant
Unleash godlike wisdom to unlock the superpowers of your frontline staff
Hello! I am Mímir. I’m most known as the keeper of wisdom and knowledge from norse mythology, which was a great gig. But today, my goal is to help retail chains improve their customer experiences, gain loyal customers and boost their revenue. I do this by turning local customer feedback into actionable insights and recommendations for each store, helping the store staff unlock their inner superpowers.
Recommends focus based on local feedback
Aside from having one big strategy across the entire chain, Mímir can recommend focus areas for each store based on insights from local customers. By allowing individual stores to choose a focus that leads to higher sales numbers, you can drive meaningful improvement across all locations.
Lays out the next steps
Mímir identifies what key factors are influencing your KPIs the most and makes tailored recommendations for next actions to take in each store. We suggest you take his advice; there’s a reason he was crowned the God of Wisdom.
Builds knowledge and engagement
Mímir wants the frontline staff to stay on top of their game. By sharing frequent encouragement and insights from the local feedback, the staff becomes more engaged and knowledgeable, making them more likely to increase their sales numbers.
Ensures constant improvement
Mímir will summarize feedback and insights into reports and tell you and your teams when they are ready to read in the app. No more need for crunching numbers in Excel sheets, Mímir supports you in every way. This makes sure your employees keep learning, improving and contributing to the overall goals.
Teaches you the formula for success
Inside Mímirs insight reports you’ll be able to learn what actions influences your KPIs the most in each store. Mímir will also recommend the exact actions the frontline staff should take, which makes the job of getting started and improving much easier.
Would you like to have
Mímir join your team?
Let's talk!
Maze has always been about growing your retail chain, and doing it by focusing on behaviours, experiences and connecting those areas to business goals. Now, Mímir makes the app experience more engaging and fun, while also making the work more effective and focused thanks to the local insights and recommendations.
Just reach out to me at gww@mymaze.com or +47 970 09 234 and we can talk more about it.
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