Maze
Skärmavbild 2024-02-18 kl. 21.42.41
90 000+ daily users

Perfect in-store customer experience

Maze develops methods and tools to improve the customer experience in store, through everyday training.

Increased footfall to your store

Prior positive in-store experience is now the biggest factor on footfall to your store in all retail segments.

Increased purchase per visit

Increase the number of customers that are offered purchase advice with up to 50% with the same staffing.

Increased basket value

What would the effect be if each customer purchased 1-2 more items each visit to your store? That’s something Maze’s customers have accomplished.

Trusted by brands all
around the world

About Us

This is Maze

Maze is the missing piece of the puzzle in achieving perfect in-store customer experience. Change can be difficult, whether it’s about increasing sales, becoming a better listener or developing new habits.

Specsavers recieved over 1.6 million feedback responses globaly during the last year.

Mia Hansson

    “When we started using Maze it was like flipping a switch. That’s how big of a change it was.”

    Mia Hansson

    Store manager Gina Tricot

    Elise Myhre Hoen

      We see a clear connection between using Maze and our healthy bottom line. Both the number of goods and amount spent per customer have increased. Happy customers definitely buy more!

      Elise Myhre Hoen

      Store Manager Kappahl

      Mia Hansson

        “When we started using Maze it was like flipping a switch. That’s how big of a change it was.”

        Mia Hansson

        Store manager Gina Tricot

        Elise Myhre Hoen

          We see a clear connection between using Maze and our healthy bottom line. Both the number of goods and amount spent per customer have increased. Happy customers definitely buy more!

          Elise Myhre Hoen

          Store Manager Kappahl

          Trust the Facts

          Why Maze works

          Prior positive in-store experience is now the biggest factor in getting customers coming back to your store.

          In all retail segments, prior positive in-store experience is 3 to 10 times more important than advertising & promotions to ensure footfall to your store.

          Why customers are coming back to your store 

          Prior positive in-store experience
          45%
          Location
          36%
          Advertising and promotions
          7%
          Other
          12%
          0 +
          Best Product
          0 %
          Project Completed
          0 +
          Years Of Experience
          0 K
          Satisfied Clients

          Success stories

          Kappahl

          “Daily training and customer surveys with the Maze feedback app give us the energy to boost our work”

          Power Norway

          "With Maze, we suddenly see our working day from the customers perspective."

          Akademibokhandeln

          "The first thing I check is Maze. Let the day begin!"

          Maze for your industry

          • Grocery
          • Fashion
          • Pharmacy
          • Optician

          Maze is improving the store experience in several major grocery chains. For example, Netto, Coop East of England, Coop, Rema 1000, and Kiwi have improved the experience in their stores and increased their sales by listening to their customers and increasing their ambassador rating.

          Read more

           

           

          Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
          Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.
          Lorem ipsum dolor sit amet, consectetur adipisicing elit. Optio, neque qui velit. Magni dolorum quidem ipsam eligendi, totam, facilis laudantium cum accusamus ullam voluptatibus commodi numquam, error, est. Ea, consequatur.

          Create perfect in-store customer experience. Every time.

          Please fill out the form below and we will contact you shortly.