Boost sales with
frontline excellence

Turn insights to better sales. Transform input to ROI.

Let real customers encourage retail staff to take charge of sales, training and customer experience.

Maze is the headline sponsor for Retail Week Live 2023

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Retail Week Live 2023

The results with Maze are evident

Would you waste the chance to get additional sales? Or get more customers to return to your stores?

Increase sales

Grow footfall

Boost basket size

Improve team spirit

Get better ROI

Higher revenue/customer

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Increased sales with a frontline that takes charge of performance

Through your customer loyalty program/POS customers get to answer questions about their visit.


The Maze app gives every in-store team member training activities and goals to reach.


Training creates new behaviours that take you closer to your goal: increased sales with a frontline staff that takes charge of performance.

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Download our e-guide

The importance of
Brand ambassadors

Download the guide here

Maze quick facts

Prior positive in-store experience is now the biggest factor in getting customers coming back to your store

In all retail segments, prior positive in-store experience is 3 to 10 times more important than advertising & promotions to ensure footfall to your store.
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Improvement through continuous development.
Every day, by all staff.

Maze is the missing piece of the puzzle in achieving perfect in-store customer experience. Change can be difficult, whether it’s about increasing sales, becoming a better listener or developing new habits.


By combining scientific approaches to customer engagement with direct feedback from real customers, the Maze app for daily training creates new better habits for retail staff.


The app gamifies and rewards the areas of improvement you’ve chosen to focus on. It’s fun to use and creates measurable effects.

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Easy to get started with smooth onboarding

Maze integrates seamlessly to your existing loyalty program and with our easy onboarding you’re soon up and running. Exactly as with our other +90 000 users!


Maze uses AI to propose, measure and follow up each store and its staff’s improvements over time.

Case

Helping Specsavers to deliver on their customer-service promise

Not satisfied with their existing customer insight approaches, Specsavers worked with Maze on a worldwide project taking in over 2,000 stores.

Read more
We see a clear link between satisfied customers and good performance figures. Customer percentages, garments per customer and average purchases have all increased since we started using Maze.
Elise Myhre Hoe, Store manager KappAhl
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Maze in the news

Direct, continuous customer feedback for every store

KappAhl in Krokstadelva, Norway, is now scoring higher in their face-to-face customer interactions…

Daily training has meant that we have worked our way up

Continuous feedback from customers directly to each store has produced results…

Boost sales with frontline excellence and
create perfect in-store customer experience.
Every time.

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Retail

6 steps to a successful retail culture

The most impactful part of your success and revenue as a retailer is your company culture. This is what all other positive effects come from. Yet, this is something many companies don’t talk about very often. Let’s look at why this should be a top priority, and how you can build a winning culture.

Tomas Pinås
Sales Director
Event

We hosted an inspirational Maze MeetUp Event in Oslo – 3 key takeaways

On the 14th of February, we facilitated an exclusive networking event where some of our most growth-minded Maze customers from the Nordics got together for an inspiring Meetup! Here are some of their biggest takeaways from the event.

Tomas Pinås
Sales Director
Feedback

The hidden ROI of customer experiences

Let’s look at some examples where investing in customer experience leads to increased conversions and hit rate, which in turn leads to profit for your stores.

Tomas Pinås
Sales Director

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