Video

Kvik aim to provide the best customer experience

Tomas Pinås Sales Director

Selling kitchen is not a sports competition with a second or third place. There is only one winner and the customer experience is key to win the customer.

More insight & inspiration

Video

“The key is to build long-term relationships with our customers”

Polarn O. Pyret has, since its founding in 1976, been selling high-quality outerwear for children. They were early adopters of sustainability in design. The garments were designed to endure children climbing trees, crawling on asphalt, and rolling around. The clothes are so sturdy that they can be handed down multiple times.

Tomas Pinås Sales Director

Video

Jernia systematically improves customer loyalty

Crucial to have service as an integrated part of the shop’s business.

Tomas Pinås Sales Director

Video

Better focus with Maze for Sweden’s leading bookstore

“The ones best at customer experience are the ones that are going to survive”

Tomas Pinås Sales Director