Maze fits your IT framework

Take advantage of existing infrastructure – and unlock the potential of your staff

Maze solution

Easy deployment and quick implementation

Maze ensures that your staff gets up to speed quickly. There’s no need to set aside long periods of time for training or for implementation of a complex technical solution. You’ll quickly discover that Maze is intuitive and easy to learn.

Have your improvement processes worked?

Are your systems utilised to their full potential? Or could you get more out of them while ensuring that staff are able to work more efficiently?

Give the entire management team the tools they need

Does your management team have a complete overview of all parts of the business? With the right tools in place to provide detailed insights, you will be able to take steps towards improving any weaknesses in the business.

Complicated integration projects?

Are you tired of time-consuming implementations with lengthy learning curves? A simpler solution could give you time to focus on what’s important.

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Proven solutions for transferring customer data

It’s easy to get started with Maze. There are no large, expensive and time-consuming IT projects required. Close collaboration with our partners allows us to provide a standardised file transfer tool for managing customer data. Our customer-focused project manager oversees the project in collaboration with a project manager appointed by you.

Maze helps you to use continuous feedback from your customers to create new behaviours and a stronger culture in every store. There’s no need to keep guessing what your customers might be thinking – you will know exactly what’s on their minds. Maze enables you to track results by region or by store in order to see what staff are doing well and where they need to improve. You’ll receive a steady stream of comments from your customers that will help you to improve customer interactions and the customer experience in your store. A more unified experience within your stores will help you to develop a stronger brand and a clearer concept. Customers will feel more confident knowing that they will get the same high level of service, no matter which of your shops they visit.

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Data transfer solutions

Maze provides pre-packaged standard solutions for the most common retail systems to allow for the seamless transfer of customer data. We also create custom integrations where needed.

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GDPR Compliant

Maze is ISO/IEC 27001 certified and complies with all applicable GDPR provisions for the protection of customer and employee data.

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Premium Support & Operations

We offer fast and friendly support. We take full responsibility for the service and guarantee a 99.99% uptime.

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Reports & Insights

Our analysts provide you with insights and analysis based on your data. You can also easily create reports for use in you day-to-day work.

“We didn’t spend any longer than 18 hours implementing Maze for Power, which is proof that it’s easy to get up and running with the system.”
Jon Lyngra, Operating Manager Power

Create perfect in-store customer experience.
Every time.

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Feedback

The hidden ROI of customer experiences

Let’s look at some examples where investing in customer experience leads to increased conversions and hit rate, which in turn leads to profit for your stores.

Tomas Pinås
Sales Director
Feedback

Stop depending on NPS: What retailers get wrong about customer feedback

The NPS question. Probably the most used tool ever for measuring customer satisfaction and loyalty. But can you really count on it to change behaviour and outcomes? Let’s look closer and see how retailers should use NPS to create meaningful change.

Tomas Pinås
Sales Director
Retail

Maximize your retail revenue: The connection between employee engagement and profit

2023 has been a rough year for retailers. Inflation has caused sales to drop as people are keeping their wallets close to their chest. The question is: How can retailers attract repeat customers and create a culture that empowers the frontline staff to keep improving their skills? You’ll find the answer by looking at employee engagement.

Tomas Pinås
Sales Director

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