How Maze makes HR easier

Train all staff in all stores at the same time

Maze solution

How do you utilise the skills in your best stores right now?

Maze’s app solution helps you get the customer experience in store and the interaction between staff and customers, right. How are staff perceived by customers? How is the communication between customer and employee? These are just some of the insights available through Maze. You can see which improvements may be necessary and what works well today. Our service is of course adapted to and complies with GDPR. Protecting customer and employee data is as important to us as it is to our customers.

Train all staff in all stores at the same time

Ensure that your staff have the same development opportunities in an ever-changing process, where results are clear to see without the use of cumbersome analytics.

Achieve better profitability with existing resources

When you follow up on results, you get more from each employee, while you also give them space to develop and improve their role.

Positive feedback makes for more satisfied employees

Everyone feels encouraged by a pat on the shoulder and feedback that is accurate, clear and fair. This also boosts motivation as performance is enhanced.

three_views_app
Maze App

Get the best out of all employees

Each employee is unique, so it is extremely important to provide the right support at an individual level and learn from each person’s performance. This means that staff can learn indirectly from each other, how to achieve a higher level of customer satisfaction.
understanding

Get to know your customer

The customer experience is delivered directly to the app in an easily understandable format.

icon growth

Follow-up

The app lets you track the development of staff with clear feedback.

MAZE MAKES YOU BETTER

A tool for measurable improvements

We know that all sales staff perform differently and that the customer experience varies between stores. What approach do the best sales staff have and how can you teach others to adopt it? How can you even out the level of variation between the performance of different stores and move stores to the next level?
icon customers

Ambassador customers

Learn every day in order to get more satisfied customers. Satisfied customers return, spend more and recommend you to others.

icon growth 3

Training activities

What do you need to do in order to improve? How do the best retailer do it? Learn and share tips and advice directly in the app. An activity can be as “simple” as saying hello to a customer or asking whether they need help in the fitting room. These are the obvious things you do in store every day, but how does the actual process look like?

maze_app_activity
icon target 2

Focus

Maze helps you choose the right focus areas in order to create an even customer experience in your store.

icon growth 5

Development

Track your continuous development and progress in the app. Customer feedback shows you what needs to be corrected and where you are performing well on any one day. Make sure there is a change in behaviour and praise those who succeed by handing out “kudos”, celebrate success!

Your staff will find this fun, because they can almost remember their customers, and, I think that receiving feedback, being told that you have actually done a good job, is very valuable.
Jon Lyngra, Operating Manager POWER Norge AS

Achieve the same high results across every store
and improve customer satisfaction.

Please fill out the form below and we will contact you shortly.

Contact form

Video

Kvik aim to provide the best customer experience

Selling kitchen is not a sports competition with a second or third place. There is only one winner and the customer experience is the key.

Tomas Pinås
Sales Director
Video

Direct and honest customer feedback with Byggmakker

In this video you get to meet one of our Norwegian clients , Byggmakker CF. Byggmakker CF is a supplier of quality products within the product areas wood, building materials, hardware, kitchen and interior.

Tomas Pinås
Sales Director
Fast onboarding at Plantasjen
Video

Fast onboarding at Plantasjen

In this video you get to follow along when we meet up with Jørgen Haukås, Operations Manager at Plantasjen Norge. Jørgen talks about the smooth and fast onboarding and shares his views on the coming work together with Maze.

Tomas Pinås
Sales Director

Please follow us on LinkedIn

You’ll be able to access relevant videos, news and articles.