“The ones best at customer experience are the ones that are going to survive”
- We are not the biggest, but in Norway we are for sure the best! says Morten Borgersen, the main owner and daily leader of the Norwegian retail sports chain “Anton Sport”.
Working in retail, one gets to meet many different kinds of customers, and they all have to be met and treated individually according to who they are and what they want to achieve.
Plantagen / Plantasjens COO, Jørgen Lislerud was voted “Best speaker” at Dagens industris & Tidningen Markets RetailArena 2021 in Stockholm.
Since beginning daily follow-up on customer comments via the Maze Feedback App the business has turned customer satisfaction into a success story.
On Wednesday, 29th September, we were proud to host a customer insight forum and dinner at the beautiful and historic Norwegian Ambassador's Residence in London.