(video) Møbelringen is number 1
Møbelringen and Maze partnered up to create better a better customer experience for all furniture shoppers in Norway. Since then sales has increased, and it has become easier for CEO Henning Eriksen and his teams tro track customer satisfaction and to focus on what really makes a difference.
(video) How customer insights guides Kvik to better results
Norwegians are renovating more than ever and want a nice kitchen. Spending between 13,000 and 22,000 euros on a new kitchen is commonplace. Kitchen chain Kvik just turned 40 and is establishing itself in new cities and gaining market share.
(video) Power is increasing the customer value
Norwegian retailer Power is focusing on increasing the customer value, while at the same time ensuring their colleagues speak what they call "customer language" and avoiding technical product specs. And since starting with Maze, the results are going up.
(video) The frontline focus helped Jernia claim the #1 spot
Jernia, the Norwegian classic retailer founded in 1951, has used Maze for several years to boost sales, increase loyalty and to increase customer satisfaction. – Maze is a main part of our cultural development, says Jernia CEO Espen Karlsen.