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The importance of customer experience
The customer meeting is crucial, everything else is support functions in Retail, says Henning Eriksen, CEO of Møbelringen.
We are a bunch of enthusiasts, who are passionate about steadily developing more effective methods and tools for everyday training at work. Having completed 200+ projects, we know that feedback from real customers, through a gamified training app, enables employees to implement significant and continuous improvement to everyday operations.
Today we are established in Norway, Sweden, Denmark and the UK and we also have customers in more than 10 other countries. We are ISO27001 certified and are among a minority of companies who have obtained an AAA rating.
The customer meeting is crucial, everything else is support functions in Retail, says Henning Eriksen, CEO of Møbelringen.
Gina Tricot has been using Maze everyday training for customer communication since September 2020. – It was like flipping a switch, says the shop manager.
There are three prevelant myths about management tools that we meet again and again. They’re rife in every industry – and here’s where we lay them to rest once and for all.